• Case Manager

    Posted Date 3 months ago(3/31/2019 7:42 PM)
    Job ID
    Location Name
    Onarga Academy
    Position Type
    Regular Full-Time
    Client/Direct Care
  • Overview

    Support and reinforce the therapeutic treatment plan of clients by providing guidance and direction to residents in their daily living activities, and by coordinating internal and external resources and activities, along with maintaining records for an assigned case load of Onarga Academy residents.


    1. Manage and coordinate resources and activities for each assigned client to ensure that the unique treatment needs and requirements of each individual are met.
    2. Provide mentorship and supervision of residents daily activities and behavior according to established guidelines and procedures.
    3. Participate with coworkers as a team on implementation of treatment plans and therapeutic services
    4. Ensure completion of all required documentation standards including, but not limited to, critical incident reporting.

    Ensure resident safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic.


    Education, Credentials and Experience

    • Bachelor’s degree in a clinical discipline (psychology, social work, etc) required. In lieu of clinical degree, any Bachelor’s degree plus 2 years of related experience required.
    • Minimum 21 years of age for all clinical program serving clients older than 12 years of age.


    Knowledge, Skills and Personal Attributes

    • Remain current on all required training and certifications.
    • Demonstrate sufficient written and verbal communication skills to generate required documentations and reporting that is legible and articulate, and to interface professionally and effectively with multiple external contacts, families and staff.
    • Demonstrate ability to utilize organizational skills and tools to proactively manage multiple client treatment needs, appointment schedules, case meetings, court visits, etc.
    • Exhibit ability to lead and provide work directions by example and through mentoring in a manner that is patient, positive, respectful, non-threatening and support of Nexus methods, culture and values.
    • Exhibit a spirit of cooperation among coworkers and comply with corporate and school policies and procedures.
    • Display ethical conduct and professionalism at all times, with particular emphasis on maintaining a healthy relationship and appropriate boundaries with students, and protecting student confidentiality.
    • Adhere to department procedures regarding punctuality and attendance and exhibit flexibility and cooperation with shift scheduling and rotation needs.
    • Strive to gain an understanding of basic child and adolescent development principles, in an effort to model and reinforce fundamentals of positive youth development.
    • Continually seek knowledge of and an understanding of differences in gender, race, age, culture, ethnicity, class, religion and disability, to eliminate biases toward differing talents, abilities, sexual orientation and faiths.
    • Supports the mission of Nexus (“Changing lives through our Cornerstone Values”) by exemplifying the Cornerstone Values and the Nexus Guiding Principles in all interactions with internal and external customers, and in all work performed on behalf of the organization.


    Physical Demands

    • Must be able to perform physical interventions and restraints of residents.
    • Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance.  Must be able to stand and walk for extended periods of time (2-4 hours).
    • Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within a residential treatment facility.


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